Strategi Humas dalam Membangun Kepercayaan Publik terhadap Mutu Pendidikan di Sekolah
DOI:
https://doi.org/10.30863/mappesona.v8i2.5845Keywords:
keywords, Public Relations Strategy, Public Trust, Education QualityAbstract
Public trust in the quality of education in schools is an important factor in improving the image and reputation of educational institutions. This study aims to analyze public relations strategies in building public trust in the quality of education in schools. The research method used is library research, by reviewing various relevant literature, scientific journals and previous research in the last five years. The results show that an effective PR strategy involves transparent communication, utilization of digital media, stakeholder involvement, and responsive crisis management. The findings also confirm that public trust can be strengthened through consistent delivery of accurate information, creation of a positive image, and collaboration with various parties, including parents and the surrounding community. The implication of this study is the importance of schools adopting more adaptive and technology-based communication strategies to build strong relationships with the public.
References
Allo, A. K. (2024). Implementasi Sistem Penjaminan Mutu Internal Di Smp Negeri 1 Labakkang. Jiic: Jurnal Intelek Insan Cendikia 1(7).
Elyus, D. S., & Sholeh, M. (2021). Strategi Humas Dalam Meningkatkan Citra Sekolah Di Era Pandemi Covid 19. Jurnal Inspirasi Manajemen Pendidikan 09(02).
Febrinal, D., Saputra, S. et al (2024). Peran Media Sosial dalam Mempengaruhi Kebijakan Pendidikan. Indo-MathEdu Intellectuals Journal, 5(6), 6753–6763. https://doi.org/10.54373/imeij.v5i6.2019
Fiandi. A. (2023). Analisis Akuntabilitas Lembaga Pendidikan Kontemporer. Al-Tarbiyah?: Jurnal Ilmu Pendidikan Islam, 1(4), 310–318. https://doi.org/10.59059/al-tarbiyah.v1i4.556
Kefi, Y., Purba, S., & Daryanto, E. (2023). Analisis Transformasi Pendekatan Komunikasi Humas Sekolah pada Era Digitalisasi di SMA Swasta Deli Murni Bandar Baru. Jurnal Ilmu Manajemen dan Pendidikan (Jimpian), 3(1), 1–6. https://doi.org/10.30872/jimpian.v3i1.2142
Kiraina, F. P., & Haq, M. S. (2021). Peran Humas Dalam Pemanfaatan Website Sekolah Di Masa Pandemic Covid-19. Jurnal Inspirasi Manajemen Pendidikan 09(01).
Kurniasari, D., Hakim, L., & Syaifudin, M. (2024). Peran Hubungan Masyarakat dalam Meningkatkan Mutu Pendidikan. Journal on Education 06(02).
Kusumaning, S. A. A. (2024). Perilaku Organisasi dan Peran Hubungan Masyarakat dalam Pemasaran Sekolah. Edu Cendikia: Jurnal Ilmiah Kependidikan 4(3).
Lay, S., et al (2024). Strategi Mempertahankan Reputasi Perguruan Tinggi untuk Menjaga Mutu Pendidikan di Era Global. Journal of Education Research 5(1), 323-329.
Nurhatika, N., & Deviani, D. (2023). Dampak Tata Pemerintahan yang Baik terhadap Kepercayaan Masyarakat Kabupaten Pasaman. Jurnal Eksplorasi Akuntansi, 5(4), 1528–1543. https://doi.org/10.24036/jea.v5i4.1082
Prabandari, D. A., et al (2022). Strategi Humas Meningkatkan Partisipasi Masyarakat dalam Kegiatan Sekolah. Jurnal Manajemen Pendidikan: Jurnal Ilmiah Administrasi, Manajemen dan Kepemimpinan Pendidikan, 3(2), 179–191. https://doi.org/10.21831/jump.v3i2.45799
Prisanti, A., & Khamidi, A. Strategi Humas Dan Keterlibatan Orang Tua Dalam Upaya Pengembangan Citra Sekolah Melalui Media Sosial Di Sdn Wiyung I/453 Surabaya.
Rolos, P. M. (2020). Model Komunikasi Public Relations Di Pemerintah Kota Salatiga Dengan Pendekatan Model Komunikasi Grunig & Hunt. Jurnal InterAct, 9(1). https://doi.org/10.25170/interact.v9i1.1712
Rosida, W. (2020). Peran Humas Dalam Meningkatkan Citra Sekolah. Jurnal Pendidikan dan Pengajaran, 1(3).
Saputra, I., Sayekto, et al (2024). Partisipasi Masyarakat Dalam Meningkatkan Kualitas Pendidikan Di Smpit Tq Ulil Albab Karanganyar. Jurnal Pendidikan dan Pembelajaran (JPP) 6(2).
Sholeh, M. I. (2023). Transparansi Dan Akuntabilitas Dalam Membangun Citra Positif Melalui Manajemen Pendidikan Yang Berkualitas. Tadbiruna: Jurnal Manajemen Pendidikan Islam 3(1), 43–55. https://doi.org/10.51192/tadbiruna.v3i1.622
Ummah, K. K., et al (2024). Strategi Humas Dalam Meningkatkan Citra Sekolah Di Smp An- Nur Ii Bululawang Dan Smp Al- Izzah Kota Batu. Pendas : Jurnal Ilmiah Pendidikan Dasar 09(03).
Azanny, Varendra Aldo. (2024). Strategi Kehumasan Dalam Meningkatkan Citra Sekolah (Studi Kasus SMA Negeri 1 Plupuh Sragen). Madani: Jurnal Ilmiah Multidisiplin 2(1), https://doi.org/10.5281/ZENODO.10478928
Zahra, L. A., et al (2020). Strategi Humas Sekolah Alam Purwakarta dalam Membangun Brand Awareness. Reputation: Jurnal Ilmu Hubungan Masyarakat 5(3).
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2025 rizka amalia, Sudadi Sudadi

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with Jurnal Mappesona agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.



